North India UCBs have considerable scope to strengthen their IT adoption and digital banking capabilities. While CBS implementation has created a foundation for technology-driven banking, the next phase should focus on mobile banking, UPI integration, cybersecurity, automation and advanced digital solutions. Shared technology platforms and cost-effective digital infrastructure can play an important role in accelerating this transformation.
Today, banking is no longer just about dealing with money. It is now all about meeting customer requirements. Banking is now a service that requires technical support. The 2nd North India Urban Cooperative Banking Summit is the right platform to discuss the plethora of technologies professionals are using to significantly help the overall banking sector.